# Neuron > Neuron is a managed IT services provider for manufacturers and operational industries nationwide. Founded in 2001, Neuron delivers cybersecurity, cloud infrastructure, network support, backup and disaster recovery, and IT consulting at a flat per-seat price. Neuron serves manufacturers, HVAC companies, plumbing contractors, electrical contractors, and construction companies. Neuron Computer Services, LLC is headquartered in Los Angeles, California with a second office in the Inland Empire (Rancho Cucamonga, CA). The company provides 24/7 monitoring and support, maintains a 99.4% CSAT rating, manages over 4,000 endpoints, and delivers 99.95% average uptime. All services are offered at a predictable, flat-rate monthly price with no hidden fees or surprise invoices. ## Services - [Managed IT Support](https://neuroncomputers.com/managed-it-support): Flat-rate managed IT support including helpdesk, remote monitoring, proactive maintenance, and onsite support with per-seat pricing. - [Cybersecurity](https://neuroncomputers.com/cybersecurity): EDR, 24/7 SOC monitoring, email security, network segmentation, and compliance support for CMMC, NIST, and ITAR. - [Cloud & Infrastructure](https://neuroncomputers.com/cloud-solutions): Cloud migration, hybrid infrastructure, Azure, AWS, and scalable platforms built for operational environments. - [Backup & Disaster Recovery](https://neuroncomputers.com/backup-disaster-recovery): Business continuity planning, cloud backup, immutable backups, ransomware recovery, and tested restore plans. - [Network Support](https://neuroncomputers.com/network-support): Network design, firewall management, Wi-Fi, VoIP, structured cabling, and IT/OT network segmentation. - [IT Strategy & Consulting](https://neuroncomputers.com/it-consulting): Technology roadmaps, IT budgeting, vendor management, and infrastructure planning. - [Web Development](https://neuroncomputers.com/web-development): Static, performance-first websites for SMBs. Sub-1-second load times, no CMS bloat, no maintenance treadmill. Built by Neuron Web Development. ## Industries - [Manufacturing](https://neuroncomputers.com/manufacturing): Managed IT for manufacturers including ERP support, IT/OT segmentation, CMMC compliance, and flat-rate pricing. - [HVAC](https://neuroncomputers.com/hvac): IT support for HVAC contractors including dispatch system support, mobile workforce connectivity, and cybersecurity. - [Plumbing](https://neuroncomputers.com/plumbing): IT support for plumbing contractors including job management systems, mobile access, and flat-rate pricing. - [Electrical](https://neuroncomputers.com/electrical): IT support for electrical contractors including project management systems, safety compliance documentation, and mobile connectivity. - [Construction](https://neuroncomputers.com/construction): IT for construction companies and general contractors including project management, job site connectivity, and document control. - [Logistics & Distribution](https://neuroncomputers.com/industries/logistics-distribution/): IT support for warehouses, 3PLs, fleets, cold storage, and distribution centers across the Inland Empire, LA, and Orange County. WMS, scanners, EDI, telematics, industrial Wi-Fi. - [Warehousing](https://neuroncomputers.com/industries/logistics-distribution/warehousing/): WMS, scanner fleets, industrial Wi-Fi, label printers, and the systems that keep picking moving. - [3PL](https://neuroncomputers.com/industries/logistics-distribution/3pl/): Multi-client WMS, customer EDI, data segregation, customer onboarding, ransomware-ready infrastructure. - [Transportation](https://neuroncomputers.com/industries/logistics-distribution/transportation/): Dispatch systems, ELD compliance, telematics, terminal connectivity, driver mobile device management. - [Cold Storage](https://neuroncomputers.com/industries/logistics-distribution/cold-storage/): Cold chain monitoring, BMS integration, USDA/FDA recordkeeping, refrigeration alarm escalation. - [Distribution Centers](https://neuroncomputers.com/industries/logistics-distribution/distribution-centers/): WMS, conveyor and sortation integration, EDI/ASN compliance, yard management, dock systems. ## Company - [Our Approach](https://neuroncomputers.com/our-approach): Neuron's proven methodology for IT service delivery: assess, design, implement, manage, and optimize. - [Case Studies](https://neuroncomputers.com/case-studies): Real results from manufacturers who partner with Neuron for managed IT, cybersecurity, and cloud migration. - [Mission & Values](https://neuroncomputers.com/mission-values): Neuron's core values: reliability, proactive service, transparent pricing, and manufacturing IT expertise since 2001. - [FAQ](https://neuroncomputers.com/faq): Answers to common questions about pricing, response times, onboarding, cybersecurity, and managed IT services. - [Switch to Us](https://neuroncomputers.com/switch-to-us): How Neuron handles IT provider transitions, even if you are stuck in an existing contract. - [Contact](https://neuroncomputers.com/contact): Offices in the Inland Empire and Los Angeles metro area. Phone: (909) 418-1410. Email: info@neuroncomputers.com. ## Insights Field notes from the Neuron team on managed IT, manufacturing infrastructure, and the practical tradeoffs behind the recommendations we give clients. - [A Practical Guide to Safer Software Rollouts](https://neuroncomputers.com/insights/safer-software-rollouts): How to roll out software updates and new tools in a small environment without breaking finance on Monday morning. Rings, canary deployments, rollback paths, and the questions to ask before you click Approve All. - [How to Build an IT Playbook That People Actually Use](https://neuroncomputers.com/insights/it-playbook-that-people-use): Why most IT documentation rots on the shelf and what to do instead. A practical guide to runbooks that survive contact with reality — short, findable, owned, and reviewed on a cadence. - [The Difference Between Reactive IT and Operational IT](https://neuroncomputers.com/insights/reactive-vs-operational-it): Reactive IT closes tickets fast. Operational IT reduces the number of tickets that need to be closed. The structural difference between the two postures, and what it takes to move from one to the other. - [What Good Endpoint Management Actually Looks Like](https://neuroncomputers.com/insights/good-endpoint-management): Most SMBs think they have endpoint management because they have antivirus. The gap between that and a properly managed fleet — inventory, baselines, patching, identity, EDR, encryption — is where most of the real risk sits. - [Why More of Our Clients Are Moving Their On-Prem Servers Into Our Private Cloud](https://neuroncomputers.com/insights/private-cloud-migration): A straight read on why our manufacturing clients are migrating aging on-prem servers into our Burbank private cloud, and when it doesn't make sense. - [Why Small Businesses Should Stop Treating Windows Updates as an Afterthought](https://neuroncomputers.com/insights/windows-updates-small-business): Deferred Windows patches are the most common preventable cause of small-business compromises we work. Why SMBs defer, what the threat landscape now demands, and what proper patching discipline actually looks like. ## Legal - [Legal](https://neuroncomputers.com/legal): Neuron's service agreements, terms of use, and legal documentation hub. - [Master Services Agreement](https://neuroncomputers.com/master-services-agreement): MSA governing the relationship between Neuron and its clients, covering services, billing, liability, and dispute resolution. - [Terms and Conditions](https://neuroncomputers.com/terms-and-conditions): Operational guardrails, data handling, security incidents, HIPAA addendum, and regulatory compliance frameworks. - [Acceptable Use Policy](https://neuroncomputers.com/acceptable-use-policy): Rules governing the use of all Neuron-managed IT services, systems, and infrastructure. - [Privacy Policy](https://neuroncomputers.com/privacy-policy): How Neuron collects, uses, and protects personal information. ## Optional - [Free Resources](https://neuroncomputers.com/resources): Free cybersecurity field guide and AI strategy book for business leaders in manufacturing and operational industries.